Rental Rate Notes

Rental Policies

RENTER AGREES: To be responsible for any intentional damage or negligence resulting in damage to the premises, including damages to the furnishings and household items, which occur as a result of your occupancy, excluding normal wear and tear or accidental damage up to $2,000. An additional cleaning charge may be incurred if upon departure the property is inspected and found to require more than the normal check-out cleaning. Agent or owner will not be liable for any damages to your property, nor liable for any accident that may occur to you during your occupancy in or on the property. Owner or Agent may re-enter premises at a reasonable time for the purpose of making repairs or for routine maintenance. Owner or Agent is not responsible for articles left on premises. All properties are non-smoking. We make every attempt to make sure the home or villa you've rented is in good working order when you arrive. If you do encounter a maintenance problem in the home or villa, it will be handled in a timely and professional manner. The rental rate will not be adjusted due to any malfunction of equipment. Beach Properties of Hilton Head is not responsible for resort amenities such as scheduled pool and spa closures, etc. At the time of this publication, all home and villa amenities are accurate to the best of our knowledge. Furniture and accessories are subject to change as owners, on occasion, update their properties. - SECURITY DEPOSIT: An approved credit card number must be on file in the name of the renter to hold as a security deposit in the case of damage or extraordinary cleaning after your departure. We inspect each property before and after all guest stays. If furniture is moved, you will incur a charge to move it back. - GUEST: Guest understands that should the property become unavailable for guest's use through the sale of the premises or other disposition or owner occupancy of premises or other circumstances beyond the reasonable control of the rental agent, the agent may substitute with the best available, comparable resort accommodations for the same period. - TRAVEL INSURANCE: Protect your travel investment. When you purchase trip cancellation insurance, you protect your travel investment if an unforeseen event such as illness or mandatory hurricane evacuation should occur. Trip cancellation insurance is 7% of the total cost of your rental and should be purchased at the time you make your reservation. For more information on this comprehensive coverage, call CSA Insurance Services at 1-866-298-6846. - WEATHER REFUND POLICY: No refunds will be given for cancellation or interruption of your stay due to inclement weather. - HURRICANE REFUND POLICY: No refunds will be issued for any situation arising from hurricanes including evacuations without Travel Insurance coverage. No refunds are given for inclement weather. - EXPRESS CHECK-IN: For your convenience, we mail, or email out your keys, or code, car passes, directions and activities guide three weeks prior to your arrival. We must receive your signed rental agreement and pool waiver (if applicable) before we can mail out your keys and car passes. CHECK-IN is anytime after 4:00pm - CHECK-OUT is by 10:00am on the day of departure. Renter agrees to scheduled arrival and departure times. We make every effort to ensure your property is ready by 4:00pm but we cannot guarantee it. - PETS: We have a limited number of "Pet Friendly" accommodations; however, pets are not allowed during the vacation season or Holidays. This policy will be strictly enforced. If you are found in violation of the policy, Agent reserves the right to immediately cancel your rental reservation and occupancy of the dwelling. Additionally, guest will forfeit all monies and incur a minimum additional penalty of $300. - KEYS/CAR PASSES: You will be provided with TWO keys or code to your rental property. A re-keying charge will be collected for lost or non-returned keys. A lockout fee of $45 will be charged if the lockout occurs between 5:00pm and 9:00am. The number of car passes issued is limited to the number of bedrooms for the property. - TELEPHONES: Phones are available for your convenience for local calls. ALL LONG DISTANCE PHONE CALLS MUST BE CHARGED TO YOUR PERSONAL PHONE CARD, CREDIT CARD, OR MADE COLLECT. - PROHIBITED VEHICLES: Trailers, U-hauls, Motor Homes, Motorcycles and/or commercial or recreational vehicles are prohibited in the Plantations on Hilton Head Island and the Sea Crest Resort. NO watercraft trailers (boats, jet skis, etc.) are allowed into the Plantations without prior arrangements for dry dock and/or boat slip. Parking is not allowed on streets. - GARAGES: Garage use varies from home to home. Some garages are used for owner storage, please inquire before reserving. - LOST AND FOUND: Lock all doors when you leave your accommodations. Do not leave money or valuables unattended in the property; neither Agent nor the owner will be held accountable or liable for any thefts. Items left behind will be returned only upon request and at Guest's expense. There is a minimum $25.00 mailing charge to ship items to you. - REPAIRS: Even the best or newest equipment occasionally malfunctions and cannot be guaranteed 100% of the time. Beach Properties uses the best maintenance personnel available. Problems are corrected as soon as possible. Agent or an authorized employee or repairman may enter the premises during business hours for any purpose connected with the repair, care or maintenance of the premises. Refunds will not be issued due to malfunctioning equipment or other guest dissatisfaction. Hilton Head is a highly desirable developing resort area with houses under construction. We do not move people or give refunds due to construction noise. - USE: Any use of the dwelling other than residential use during a family vacation must be approved by the Agent. If the dwelling is to be used for any event such as weddings, receptions, "parties" or large gatherings, the Guest agrees to submit a request for approval to the Agent and adhere to the Agent's determination on that request. If the Agent approves the event, the Guest may be required to pay an additional deposit. If Guest misrepresents an event to the Agent (said misrepresentation to be determined by the Agent), the Guest agrees that the Agent may refuse occupancy or have the dwelling vacated and that the Guest will not be entitled to any refund. - RENTER: Renter understands that we will accept families married couples and responsible adults 25 years of age or older with the exception of married couples where at least one of the individuals is 21 years of age. Beach Properties does not rent to high school, college individuals or groups. The person signing the contract must occupy the premise the entire length of the reservation. Each rental is limited to the number of people indicated on your reservation. For items to be mailed or shipped to you during your stay, prior arrangements must be made with our office. - POOL HEATING: Pool and/or Spa heat is available on specified properties at an additional charge and must be arranged 72 hours prior to your arrival. The charge will be based on the season and prevailing rates at the time of your rental. Spa jets are inoperable unless spa heat is activated. The information and rates provided are deemed accurate, but are subject to errors, omissions and changes.

- PREPAYMENT: A prepayment of 40%, plus a non-refundable administration fee of $85 is required. The remainder of your balance is due 30 days prior to your arrival. We accept checks for US funds, money orders or credit cards (VISA, AMEX, MasterCard, Discover).

CANCELLATION POLICY: HOMES: If you cancel your reservation before 90 days of your arrival, you will forfeit $250. If you cancel between 90 days and 30 days of your arrival, you will forfeit your 40% prepayment. If you cancel 30 days or less of your arrival date, you will forfeit the full amount of your rental. VILLAS: If you cancel your villa reservation before 60 days of your arrival, you will forfeit $100. If you cancel before 60 days and 30 days of your arrival, you will forfeit your 40% prepayment, and if you cancel 30 days or less of your arrival date, you will forfeit the entire rental amount. Monthly Rentals: Full prepayment of 40% is due at time of reserving. Cancellations of monthly rentals 90 days for homes & for villas, prior to arrival will incur a cancellation fee of $250 on Homes and $100 on Villas. Cancellations or changes in your dates and/or rental property must occur prior to the cancellation period. There will be no refunds for early check-outs, no-shows, or inclement weather. Travel insurance can be purchased for 7% of your total rental, and is highly recommended.