Rental Policies

GUEST LICENSE AGREEMENT The Guest and Agent agree to certain conditions concerning rental of Premises: 1. Cancellation of reservation less than 90 days for homes and 60 days for villas prior to arrival will result in loss of deposit. All cancellations are subject to a $100.00 administrative fee. 2. Guest shall not bring pets of any nature into the premises unless a “Pet Friendly” unit and fees paid. 3. Guest will allow Goode Vacation Rentals, Inc. (Agent) to enter premises for the repairs and/or maintenance 4. Guest and members of his party will honor posted and/or enclosed rules for the use of premises. 5. Person signing the contract must occupy the premises for the entire rental period. If Guests exceed the maximum number of occupants specified on the Reservation Confirmation, the guest(s) will be asked to vacate the Premises and the total rental charge will be forfeited. 6. Guest agrees to indemnify Owner and Agent for any damages to Premises that result from Guest’s occupancy, excluding normal wear and tear. Any damage discovered by Guest or occasioned by Guest’s occupancy must be promptly reported to Agent. In cases of abuse or malicious damage, Guest herein authorizes Agent to charge damages to credit card provided with the reservation. 7. Guest understands that Agent is solely acting as agent for the Owner. If the Owner of the Premises reserved for the Guest should cancel his agreement with Agent, sell or otherwise dispose of Premises, or should other uncontrollable acts occur, Guest may be provided substitute, comparable accommodations at the original rate. If comparable accommodations are not available guest agrees to accept a full refund for monies paid. 8. The amenity fee of 3% is a non-refundable fee. 9. Guest will leave keys in unit upon departure or in lock box if instructed. 10. Guest will allow Agent to deposit rents and deposits in interest bearing accounts and Guest hereby waives claim to interest there of. 11. Guest agrees that any changes made to original reservation are subject to an additional reservation fee. 12. Guest understands that smoking is prohibited in all homes and villas. 13. In the event Guest: a. incurs long distance telephone charges;damages the Premises so that repairs or replacements are required; fails to return keys ($15.00 service charge per key); checks out late without authorization ($50.00 service charge per hour); Agent is authorized to charge such sums to guest credit card account. 14. Any account balances due upon departure will be charged to guest credit card with a 4% service charge. 15. Agent is not responsible for lost or stolen items. Agent is not responsible for items left in the premises. If requested, Agent will return any items found that have been left behind at Guest’s expense. 16. Refunds will not be given due to emergencies or inclement weather. 17. We will make every effort to ensure your rental is ready at 4:00 pm, but we cannot guarantee it. 18. Vehicles: Parking is not allowed on streets. Gated communities do not allow motorcycles, motor homes or campers, boats and boat trailers. 19. Agent will use best efforts to correct any maintenance issues that may arise. Mechanical malfunctions are unavoidable and refunds will not be provided so long as repairs are made within a reasonable amount of time. Agent is not responsible for Internet connectivity. 20. Any reservation for the following year (property or rates) is not guaranteed. Guests will be notified of any change in the rate or property. Guest/Agent may cancel due to such change without penalty. All advertised rates are subject to change until receipt of cash deposit by Company. 21. Guest will allow Agent to deposit rents and deposits in interest bearing accounts and Guest hereby waives claim to interest thereof. 22. Hurricane/Evacuation Policy: Refunds will not be issued for hurricane evacuations or any other natural disaster. Agent offers Trip Insurance (see reverse side), which will cover mandatory evacuation orders and all other natural disasters. Please see enclosed CSA insurance information for this and other valuable coverage. For all insurance information and claims, please cal (866) 298-6846.

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