Rental Rate Notes

Rental Policies

1. Check-In Time begins at 4:00 PM CST. Due to our high standards of cleanliness, there is a possibility that your rental unit may not be ready until slightly later. Your patience is appreciated. Most of our rental units are fitted with keyless entry systems for extra security and convenience, and no formal check-in is required, allowing you to go straight to your unit! 2. Check-Out Time is 10:00 AM CST. Late departures may be subject to additional charges. Please leave the unit in neat condition, take out all trash, run the dishes in the dishwasher and please leave all dirty linens and towels on the bathroom floor. If unit is left excessively dirty, Renter may incur additional cleaning charges. 3. Advance Rental Payment: The Advance Rental Payment confirms your reservation and is equal to a minimum of 35% of the total rental amount or $350, whichever is greater. This payment is required at the time of booking by major credit card; however, Renters desiring to mail a personal check, cashier’s check or money order will have 7 days from initial reservation for payment delivery before the reservation is cancelled. A $35 fee will be charged for all returned checks. Reservations made within 30 days of scheduled arrival date require payment in full by a major credit card. 4. Housekeeping Fee: A Housekeeping fee is added to all rentals less than 5 nights. Your vacation unit is cleaned to quality standards prior to your arrival and after your departure. You will be responsible for any cleaning during your stay and for leaving the unit in good condition at check-out. Please remember that you are staying in someone’s home during your vacation; please treat it with the care you would your own. 5. Final Rental Payment: Balance of the total rent, including taxes, is due 30 days prior to your scheduled arrival date and may be made by major credit card, personal check, cashier’s check or money order. Failure to make final payment of rent will result in the cancellation of your reservation and the forfeiture of all advanced payments. 6. Damage Deposit: In lieu of a damage deposit we require an active credit card on file. We will bill your credit card to cover any missing items or actual damages caused by you or your group. You agree to this by signing this agreement. We ask that any damages you find upon arrival to the property be reported within twenty-four (24) hours of check in. Alternatively, you have the option of electing to purchase Security Deposit Protection from CSA Travel Protection for a non-refundable fee of $39. This fee covers up to $3,000 in Accidental damage per stay. Please visit our website or call for complete details. Renters are always financially responsible for all damage they cause and will be billed for valid damage amounts that may exceed the above credit card or Security Deposit Protection limits. 7. Reservation Cancellation & Changes: Reservations cancelled more than 60 days prior to scheduled arrival will receive a full refund less a $75 cancellation fee. Reservations cancelled between 60 and 30 days prior to arrival will result in forfeiture of advance rent payment. Cancellations made within 30 days of arrival will result in forfeiture of all advance payments and deposits. Changes to reservations may be made more than 30 days prior to arrival without penalty. Reservation changes made within 30 days of arrival that result in a shortened stay, change of dates or change of location may result in added charges. (See CSA Vacation Insurance, paragraph 9). 8. Hurricane/Severe Weather Policy: No refunds will be made due to severe weather or Hurricanes even in the event of mandatory evacuations. Refunds are only given if CSA Vacation Rental Insurance was purchased and according to CSA’s coverage terms (See CSA Vacation Insurance, paragraph 9). 9. CSA Vacation Rental Insurance: You are a valued guest and we want to do everything possible to make your trip enjoyable and worry free. Because certain unforeseen circumstances can occur before you leave or when you’re away from home, we recommend CSA’s Vacation Rental Insurance Plan. This optional coverage is available at an additional charge of 6 ½% of the total amount of your rental. Travel protection may be purchased up to 30 days prior to your arrival date or the due date of your final rental payment if reservation is placed within 30 days. Please visit our website or contact for complete details. 10. Refunds will not be given for late arrivals, early departures or evictions. 11. No Smoking: Smoking is strictly prohibited inside all rental units. Violation of our No Smoking policy may result in immediate eviction and/or additional cleaning and deodorizing charges. Smoking is permitted outside ONLY! Please be sure to dispose of all cigarette butts appropriately. 12. No Pets are allowed in the rental units or on the premises. Violation of our No Pets policy may result in immediate eviction and/or additional cleaning, deodorizing and flea spray charges. 13. Maximum Number of Guests: The maximum number of guests is determined by the unit size and bedding arrangements. Guests who exceed the number of allowable occupants in a unit are subject to immediate eviction and forfeiture of all rental payments. For this purpose, babies are not counted. 14. Minimum Stays: Rental units may be subject to minimum stay requirements. Reservations for seven (7) nights or more generally receive discounted nightly rates. 15. Rental Assignments: A unit will be assigned to you at reservation, however unit assignments are not guaranteed. We reserve the right to change your unit assignment to a comparable unit. Every effort will be made to notify you in advance if a change becomes necessary. 16. Family Rentals: All of our rental units are family rentals only! No units will be rented to vacationing students or singles (under 25) unaccompanied by a responsible parent or guardian staying in the unit. Rental units are monitored for violation of this policy and violators will be evicted and all rental payments and deposits will be forfeited. In accordance with Florida State Statute 509.141, reservations made under false pretense are null and void and check-in will not be allowed. This policy includes reservations made by parents or guardians who do not check in, and/or who leave overnight during the length of the stay. No exceptions! 17. Linens/Towels/Supplies: Although linens and towels are furnished, PLEASE BRING YOUR OWN BEACH TOWELS and beach blankets, as linens and towels are NOT to be removed from the unit. An initial supply of bathroom paper, paper towels, soaps, trash liners and dishwasher detergent is provided. Laundry detergent and extra items needed are the renter’s responsibility. 18. Telephones: Land line phones in each unit are for local service only and require a calling card, credit card or collect call in order to place a long distance call. 19. Key Policy: There will be a replacement charge of $35 for each key/pool tag/remote/or club card not returned at check-out. 20. Lock-Out Policy: In the event you are locked out of your rental unit, contact our day or night. A $35 charge will apply. 21. Parking: Parking is allowed in your designated area only. Some properties allow only two vehicles and most do not permit boats, trailers or RV’s. Please contact us immediately if you have any special parking need. 22. Maintenance: The property owners and management work hard to ensure that the rental property and its amenities are in place and in good working order. Please report any issues to management and we will respond as soon as possible. No refund or rate adjustment can be made for maintenance issues including, but not limited to, air conditioning and heating, appliances, televisions, or temporary outage of utilities, pool or plumbing systems and telephone service. 23. Sight Unseen: Our vacation rental units are individually owned and although they have the same general features, furnishings and equipment, no two units are the same. Accordingly, décor, colors and inventory will vary from unit to unit and are subject to change at any time. We try to under sell and over deliver our properties, however your opinions and ideas on any given property might not agree with ours. We do not give refunds or adjustments if the property does not meet with your preferences or expectations or if construction is going on nearby. 24. Pools/Hot-Tubs: Most rental units have access to community or on-site swimming pools and/or hot tubs. Such pools are not controlled or maintained by Destin Vacations Direct, therefore we cannot be held responsible for any inconveniences from the pool. As the renter you accept the risk of the pool and specifically agree that no minor will swim in the pool unaccompanied by an adult. No lifeguards or safety personnel are provided. Guests use the pool and other amenities at their own risk. 25. Liability: The renter acknowledges that management, property owners, and employees do not carry personal liability insurance and can not be held responsible regardless of fault, for any accident, loss, damage or injury suffered by the renter, members of their party or any other guests, regardless if said loss is a result directly or indirectly from acts of God, dangers incident to the sea, any body of water, fire, breakdown of machinery, equipment, acts of government or other authorities, delays or cancellations of or changes in itineraries or schedule or from acts of omission of travel providers. Renter agrees to release and hold harmless any and all parties involved with the ownership, rental, management, and reservations of the property for any loss, injury and/or death. 26. Renter Responsibility: Renter is fully responsible for the property, its contents, themselves, and visitors during occupancy. Renters agree to lock windows and doors securely when not on the premises and turn off the air conditioning when windows and doors are left open. The Renter personally guarantees the safe keeping of this Rental Unit during their stay and ensures that both themselves and all guests, whether they are registered in the Rental Unit or not, adhere to the rules and regulations of the building and/or community in which they are staying. 27. Personal Items: Neither management nor the owner is responsible for personal items left on the premises by guest upon departure, or, for acts of theft, vandalism or other damages to Renter’s personal items. Management will make every effort to contact Renter and return any item left in the rental unit upon departure at Renter’s expense. 28. Owner’s Closets: Units may have one or more closets/spaces that are reserved for storage of owner’s private property and are NOT included in the rental. Please respect these areas. All Garages of rental homes are considered part of the Owner’s private area. 29. Entry by Manager: Manger or manager’s agents may enter premises under the following circumstances: in cases of an emergency; to make any necessary or agreed upon repairs, alterations or improvements; supply agreed upon services with prior notice including showing premises to prospective purchasers, renters or contractors. 30. Seasonal/Snowbird Guests: An advance payment of $500 will be required to confirm monthly reservations, must be received within 7 days of booking and will be applied to the last month’s rent. The first month’s rent is due 90 days prior to arrival, and each additional month must be paid 30 days in advance. Cancellations must be made at least 120 days prior to check-in for a full refund less a $75 cancellation fee. Cancellations made between 120 and 90 days of arrival will result in loss of $500 initial deposit. Cancellations made within 90 days of arrival will result in loss of all advance payments and deposits. Changes made within 90 days that result in a shortened stay, change of dates and change of location may result in additional charges. A $500 refundable damage deposit will be required. Credit cards will not be accepted for damage deposits or rental payments on monthly rentals. Personal check, Cashier’s check and money order will be accepted. 31. General: Rates, until confirmed, are subject to change without notice and are subject to Florida state and local taxes. We reserve the right to correct rates that may have been misquoted due to human and/or computer error. Units may not be sub-let. All guests, as well as Owner(s), are required to conform to all rules and regulations of the properties. Walton and Okaloosa counties have a noise ordinance from 10:00 PM to 7:00 AM and Renter agrees to keep the noise levels to a minimum. Violators are subject to eviction. 32. Agent for Owner: Destin Vacations Direct, LLC serves as agent for the property owner and reserves the right to make exceptions to the above policies if deemed to be in the best interest of the Owner(s) and pre-arranged with the Renter. 33. Have a wonderful vacation in Destin!

Advance Rental Payment: The Advance Rental Payment confirms your reservation and is equal to a minimum of 35% of the total rental amount or $350, whichever is greater. This payment is required at the time of booking by major credit card; however, Renters desiring to mail a personal check, cashier’s check or money order will have 7 days from initial reservation for payment delivery before the reservation is cancelled. A $35 fee will be charged for all returned checks. Reservations made within 30 days of scheduled arrival date require payment in full by a major credit card

Reservation Cancellation & Changes: Reservations cancelled more than 60 days prior to scheduled arrival will receive a full refund less a $75 cancellation fee. Reservations cancelled between 60 and 30 days prior to arrival will result in forfeiture of advance rent payment. Cancellations made within 30 days of arrival will result in forfeiture of all advance payments and deposits. Changes to reservations may be made more than 30 days prior to arrival without penalty. Reservation changes made within 30 days of arrival that result in a shortened stay, change of dates or change of location may result in added charges. (we offer CSA Vacation Insurance, which will reimburse you for covered reasons).